Shipping policy

SHIPPING POLICY

At Thekkini Sarees, we take great care to ensure your sarees reach you safely and on time. Please review our shipping terms below.

ORDER PROCESSING TIME

All orders are processed within 1-2 business days (Monday to Saturday, excluding public holidays). Orders placed on Sundays or holidays will be processed on the next business day.

Once your order is dispatched, you will receive a confirmation email/WhatsApp message with tracking details.

SHIPPING ZONES & RATES

Within Kerala:
- FREE shipping on all orders
- Estimated delivery: 2-3 business days

Rest of India:
- Standard shipping: ₹100 flat rate
- FREE shipping on orders above ₹2,500
- Estimated delivery: 4-7 business days

COURIER PARTNERS

We dispatch all orders through trusted courier partners including DTDC, Shiprocket, and India Post depending on your delivery location and serviceability.

ORDER TRACKING

Every dispatched order comes with a tracking number. You can track your shipment via:
- The link sent to you via email/WhatsApp
- Our website's order tracking page
- Directly on the courier partner's website

DELIVERY DELAYS

While we strive to deliver on time, occasional delays may occur due to:
- Public holidays or local festivals
- Adverse weather conditions
- Remote pin code locations
- Courier-related issues beyond our control

We appreciate your patience and will keep you informed via WhatsApp if any significant delays are anticipated.

UNDELIVERED OR RETURNED-TO-ORIGIN (RTO) ORDERS

If a parcel is returned to us due to incorrect address, customer unavailability, or refused delivery, we will contact you to arrange re-shipment. Re-shipping charges may apply for non-prepaid orders.

INTERNATIONAL SHIPPING

We currently ship only within India. International shipping will be available soon.

CONTACT US

For any shipping-related queries, please reach out:
📧 thekkinisarees@gmail.com
📱 WhatsApp: +91 75919 47262

We aim to respond within 24 hours.

Last updated: April 2026